Approval Rates

Completion Rates



Approval Rates are the percentage of determinations that resulted in an approval. The Overall rate is the rate of approval for all determinations made by the DDS (regardless of benefit type). Since approval rates vary by the type of benefit, the approval rates for the three benefit types are also calculated separately (SSDI-only approval rate, is a percentage of SSDI-only approvals to SSDI-only claims, etc).


Completion Rates are a comparison of how many claims DDS completes compared to how many they are assigned. If the rate is higher than 100%, the DDS is making strides to reduce their backlog. If the rate is less than 100%, the DDS is completing fewer claims than they are receiving, thereby adding to their backlog. The Overall rate is for all claims assigned to the DDS. Rates are also provided for the individual benefit types.